Shipping policy

Orders are processed and shipped through our international logistics partners.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Origin

Orders are mainly shipped from China. In some cases, depending on product availability, items may be shipped from warehouses located within Europe.

Estimated Delivery Times Estimated delivery times may vary depending on the destination and external factors such as customs processing or local courier delays.

Europe: approximately 7–15 business days United States: approximately 8–16 business days Middle East & Arab countries: approximately 7–18 business days 

Please note that these are estimated delivery timeframes and are not guaranteed.

Customs, Duties & Taxes International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. 

Shipping Delays

We are not responsible for delays caused by customs clearance, carrier-related issues, incorrect shipping information provided by the customer, or circumstances beyond our reasonable control.

Delivery Issues

 In rare cases, international shipments may experience delays beyond the estimated delivery timeframe. If your order has not arrived within a reasonable period, please contact us at mtsabatrading@gmail.com. Our team will review the situation and assist you accordingly.

Incorrect Address

Please ensure that all shipping details are accurate at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Contact

 If you have any questions regarding shipping, please contact us at mtsabatrading@gmail.com.